Frequently Asked Questions

Everything you need to know about your Doll 10 Beauty experience.

What is the Doll 10 Beauty return policy?

We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund, excluding shipping fees.

Are Doll 10 Beauty products cruelty-free?

Yes! Doll 10 is proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.

When will my order ship?

Most orders are processed and shipped within 1-2 business days. Once your order has left our warehouse, you will receive a confirmation email with a tracking number to monitor its progress.

How do I choose the right shade for my skin tone?

We provide detailed shade descriptions and swatches on every product page. If you need additional help, you can use our 'Shade Finder' tool or contact our beauty experts for a personalized recommendation.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to customs duties and taxes.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and interest-free installment plans via Afterpay.